Superior customer service doesn't always mean a company must spend a lot of money in employee training. Somtimes it just means encouraging workers to see things from a customer's viewpoint.
Author and marketing strategist David Meerman Scott believes anyone in business can do what he does: keep an eye out for opportunities and be the first to react.
Netpique is an option to build your sales team in a post-recession economy without the additional headaches of recruiting, training and administering additional sales reps.
As one would-be blogger learned the hard way, just because you read something you like on the Internet doesn't mean you can grab it and represent it as your own material.
Bob Burg and John David Mann struck a chord with their book "The Go-Giver" several years ago. Now they've published a sequel called "Go-Givers Sell More" which extends their philosophy of giving of yourself to achieve great success.
