An Intro to ChatGPT: 10 Frequently Asked Questions

Sep 25, 2025

By Richard D. Harroch and Dominique A. Harroch

Artificial intelligence (AI) has come a long way, and one of the most exciting advancements is ChatGPT. Developed by OpenAI, ChatGPT is an AI-powered conversational assistant designed to generate human-like text responses. It can help with a wide range of tasks, from answering questions to generating creative content. However, for many people, ChatGPT remains a fascinating but somewhat mysterious tool. What exactly is it? How does it work? And what can it do?

As with any new technology, there are bound to be questions. Some users are curious about its capabilities, while others wonder about its limitations or ethical implications. Whether you're a professional looking to enhance productivity, a student exploring its educational potential, or just someone intrigued by AI, understanding ChatGPT can help you unlock its full potential.

This article addresses 10 frequently asked questions about ChatGPT to demystify how it works and what it can do for you. From basic functionality to tips for using it effectively, this guide is designed to answer the most common queries and help you make the most of this innovative tool. This guide was created with assistance from ChatGPT itself.

1. What Is ChatGPT?

ChatGPT is an AI language model developed by OpenAI. It’s designed to generate text-based responses that mimic human conversation, making it a powerful tool for communication, learning, and creativity. Check for the latest versions which are improving daily.

Purpose: To assist with tasks like answering questions, writing, and brainstorming.
Technology: Built on GPT (Generative Pre-trained Transformer) architecture.
Training: Trained on vast datasets to understand context and generate meaningful responses.
Accessibility: Available through OpenAI’s platform or integrations with other apps. The basic version is currently free, but more robust versions have a monthly subscription price.
Versatility: Can handle diverse topics, from casual chats to technical queries.
Limitations: May provide incorrect information and lacks real-time awareness.

2. How Does ChatGPT Work?

ChatGPT uses a deep learning model to process input and generate contextually appropriate responses. It analyzes the input text and predicts what to say next based on patterns in its training data.

Core Functionality: Processes input, predicts responses, and generates coherent text.
Neural Networks: Employs complex algorithms to simulate human-like understanding.
Context Handling: Can remember details within a conversation for better continuity.
Limitations: Struggles with ambiguous queries or multi-step logic.
Updates: Regular updates improve accuracy and usability.
Energy Use: AI models require significant computational resources.

3. What Can I Use ChatGPT For?

ChatGPT is highly versatile and can assist with various tasks, from answering questions to aiding creative projects. It’s widely used by students, professionals, and creatives alike.

Content Creation: Generates blog posts, articles, and creative writing (note that Dall-E can create images from written prompts).
Learning Aid: Explains complex topics and provides summaries.
Professional Use: Drafts emails, reports, and presentations.
Coding Help: Assists with programming queries and debugging.
Brainstorming: Offers ideas for projects, names, or problem-solving.
Entertainment: Engages in casual conversations or storytelling.

4. Is ChatGPT Always Accurate?

No, ChatGPT is not always accurate. While it strives to provide reliable information, it may sometimes produce incorrect or outdated responses also called hallucinations, especially on topics requiring real-time knowledge or data.

Reason for Errors: Relies on pre-existing data and lacks live updates.
Examples of Errors: Misquotes, oversimplified explanations, or downright inaccuracies.
Verification Needed: Users should double-check critical information.
Biases: May reflect biases present in its training data.
Improving Accuracy: Updates and user feedback help refine responses.
Tip: Frame specific, well-defined questions for better accuracy.

5. Is ChatGPT Safe to Use?

ChatGPT is generally safe to use but should be approached responsibly. OpenAI has implemented safeguards to minimize harmful outputs, though users should still exercise caution.

Content Filtering: Designed to avoid generating offensive or harmful content.
Data Privacy: OpenAI states that input data is used to improve the model but not for personal profiling.
Ethical Concerns: Users should avoid using ChatGPT for malicious purposes.
Parental Guidance: Parental guidance is recommended for younger users to prevent misuse.
Potential Risks: Misinformation, unintended biases, or over-reliance on AI.
Safe Practices: Use ChatGPT as a tool, not a sole authority on important topics.

6. Does ChatGPT Learn From My Conversations?

No, ChatGPT does not actively learn from individual conversations. However, OpenAI may analyze input to improve the model, with user privacy being a top priority.

Current Learning: Does not retain memory beyond the current session.
Improvement Process: Aggregate data is used to enhance overall performance.
Privacy: Input data is anonymized before analysis.
User Control: Opt-out options may be available in some cases.
Session Boundaries: Each session is independent, ensuring no cross-session memory.
Transparency: OpenAI provides details on data usage in its privacy policy.

7. Can ChatGPT Replace Human Jobs?

ChatGPT is a tool designed to complement human skills, not replace them. While it can automate certain tasks, human judgment, creativity, and emotional intelligence remain irreplaceable. Recently I had sent a note to a doctor who had asked how I was doing and told him about a family member’s health problems. He returned a note that started with the obvious ChatGPT response, “Here is a more empathetic and compassionate version of your note.” I had to laugh but also was horrified that the doctor couldn’t come up with two empathetic sentences on his own to respond to my situation!

Automation Potential: Useful for repetitive or formulaic tasks.
Collaborative Role: Enhances productivity rather than replacing creativity.
Industries Affected: Content creation, customer support, and coding.
Limits of AI: Lacks emotional depth and critical thinking.
Job Evolution: Encourages adaptation to AI-enhanced workflows.
Future Outlook: AI is expected to create new opportunities alongside challenges.

8. Can ChatGPT Handle Sensitive Topics?

ChatGPT is designed to approach sensitive topics cautiously. It aims to provide helpful, neutral responses but is not equipped to offer professional advice in critical areas like mental health or medical care.

Content Guidelines: Strives to avoid controversial or harmful content.
Ethical Boundaries: Avoids opinions on polarizing issues.
Not a Substitute: Should not replace professional advice in sensitive areas.
User Responsibility: Frame sensitive queries with care.
Example Queries: Neutral explanations rather than prescriptive answers.
Safeguards: Continually refined to minimize misuse.

9. How Can I Get the Best Results From ChatGPT?

To get the best results, provide clear, specific prompts. Experimenting with tone, style, and context can also enhance responses.

Clarity: Avoid vague or overly broad queries.
Examples: Providing examples helps refine responses.
Follow-Up: Use additional questions to build on initial answers.
Customization: Request specific tones or styles.
Feedback: Let the AI know if the response didn’t meet your expectations.
Iterative Process: The more precise your prompts, the better the output.

10. Is ChatGPT Free to Use?

ChatGPT offers both free and paid versions. While the free tier provides access to most features, paid subscriptions offer enhanced performance and additional benefits including what seems like more recent data and citations.

Free Tier: Access to standard features but may have usage limits.
Paid Options: Subscriptions like ChatGPT Plus provide faster responses and priority access.
Availability: Free tier may be restricted during high-demand periods.
Value: Paid plans are useful for frequent users or those needing advanced capabilities.
Flexibility: Users can switch between free and paid plans as needed.

Conclusion on ChatGPT

ChatGPT is more than just an AI tool—it’s a glimpse into the future of technology and communication and one of many invaluable tools in our communications toolbox. Whether you’re looking to solve problems, explore creative ideas, or streamline daily tasks, ChatGPT offers a range of possibilities limited only by your imagination and the quality of your input.

As you explore its potential, keep in mind that ChatGPT is a complement to human skills, not a replacement. By asking the right questions, setting clear expectations, and using this app responsibly, you can make ChatGPT an invaluable resource for both personal and professional growth.

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About the Authors

Richard D. Harroch is a Senior Advisor to CEOs, management teams, and Boards of Directors. He is an expert on M&A, venture capital, startups, and business contracts. He was the Managing Director and Global Head of M&A at VantagePoint Capital Partners, a venture capital fund in the San Francisco area. His focus is on internet, digital media, AI and technology companies. He was the founder of several Internet companies. His articles have appeared online in Forbes, Fortune, MSN, Yahoo, Fox Business and AllBusiness.com. Richard is the author of several books on startups and entrepreneurship as well as the co-author of Poker for Dummies and a Wall Street Journal-bestselling book on small business. He is the co-author of a 1,500-page book published by Bloomberg on mergers and acquisitions of privately held companies. He was also a corporate and M&A partner at the international law firm of Orrick, Herrington & Sutcliffe. He has been involved in over 200 M&A transactions and 250 startup financings. He can be reached through LinkedIn.

Dominique Harroch is the Chief of Staff at AllBusiness.com. She has acted as a Chief of Staff or Operations Leader for multiple companies where she leveraged her extensive experience in operations management, strategic planning, and team leadership to drive organizational success. With a background that spans over two decades in operations leadership, event planning at her own start-up and marketing at various financial and retail companies, Dominique is known for her ability to optimize processes, manage complex projects and lead high-performing teams. She holds a BA in English and Psychology from U.C. Berkeley and an MBA from the University of San Francisco. She can be reached via LinkedIn.