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    3. The following is from Dr. Robert Cialdini's Inside Influence Report:»

    The following is from Dr. Robert Cialdini's Inside Influence Report:

    Phil Dunn
    SalesLegacy

    The

    following is from Dr. Robert Cialdini's Inside

    Influence Report:

    "...advertising

    campaigns that inform potential clients of the real-world threats

    that your company’s goods or services can alleviate should be

    accompanied immediately in time by clear, specific, effective steps

    they can take to reduce the danger.”

    The whole

    article is very intriguing. Take a look at this article, and see if

    you can apply some of the wisdom to your own eBay listings and

    descriptions. The right application of this research will immediately

    increase sales and improve your eBay selling overall.

    All of this relates to something the marketing business calls "value-add." By adding value to your products (whether it's through bonuses, additional information, or your specific expertise), you differentiate your products and gain greater market share and mind share.

    Here's something else that Cialdini notes: "Potential customers are more motivated by fear than the opportunity for gain." Now that's intriguing. It goes against traditional marketing philosophy that stresses positive benefits. Usually we're taught to list all the great things  that the customer will experience after purchasing the product. The sale, however, relies more on the fears that motivate the buyer in the first place. Cialdini has the data to back it up.

    If you're serious about the science of marketing and persuasion, I highly recommend reading Cialdini's books (or listening to his audio resources). The level of detail is deep, and the insights are numerous.

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    Profile: Phil Dunn

    Phil Dunn is co-author of "The 7 Essential Steps to Successful eBay Marketing." He's also a marketing writer and strategic consultant for Fortune 500 companies (Microsoft, Hewlett Packard, Pitney Bowes, Toshiba Medical, IKON) and eBay businesses.

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