Brent Leary is one of the
smartest people who know about the world of technology, business and in
particular his specialty is CRM. Earlier this week we talked about what
were some of the technology trends he and I see in the business world.
Brent and I did 10 minute conversation and touch on the ever
increasing importance of mobility on small businesses productivity,
social media productivity, the impact vendor consolidation will have on
us, and the role CRM will play next year. We also talk about the impact
of cloud computing on small businesses.
Productivity tools mentioned include: Tweetdeck, Seesmic,
NutshellMail.com, Gist (look out for upcoming conversation with Gist
founder T.A. McCann), Xobni, Batchbook, Zoho, Intuit Customer Manager