14 Ways to Make Customers Love Your Small Business

Love-struck consumers may be obsessed with getting flowers or a box of chocolates from their romantic partners on Valentine's Day, but that's not much use to small business owners. We know that the affection you're craving comes from your customers. So we've rounded up 14 simple tips and tricks designed to win the hearts of those who truly matter. Many of the tips are intended for retailers, but there's something here to help all kinds of businesses find the customer devotion they seek. After all, nothing says "I love you" more than a customer who keeps coming back! -- David Hennessy