By Keith Rosen, MCC
The Executive Sales Coach™
You may have a drug problem. Many people today are hooked on a commonly abused, yet elusive drug whose widespread use seems to be flying under our radar. That drug of choice is adrenaline.
The classic symptoms? Saying “Yes” when you mean “No.” Overcommitting or overbooking your schedule, and then finding it difficult to deliver on deadlines or complete tasks. Procrastinating until the last moment. Believing you “work best under pressure.” Being easily distracted.
Consider that an adrenaline addiction may be creating many of the problems, employee challenges, and obstacles to a sale that you want to avoid. Tolerating stress, chaos, disorganization, poor planning, lackluster team performance, or undesirable customers all create situations that provide the adrenaline rush associated with working in overdrive.
Like any drug, adrenaline has its rewards. On the surface, it may appear that this legal, seductive drug provides a burst of energy to get something done, tackle a project, or meet a deadline. Being superhuman enables you to accomplish more than what a mere mortal is capable of producing.
However, it’s more dangerous than we realize. The body produces adrenaline when stressed, in pain, or to protect us from imminent danger. While used to handle a crisis, you don’t want the drug to control you and dominate your lifestyle. After a day of riding the adrenaline roller coaster, you will crash.
Too much adrenaline from other sources (nicotine, chocolate, caffeine, etc.) can also lead to stomach and heart problems, high blood pressure, and anxiety. Aside from feeling drained, burnt out, and exhausted, adrenaline lowers your productivity level and sets you up for failure. If you thrive on chaos, it’s difficult to maintain your focus, concentration, peace of mind, or mental clarity.
If you’re a salesperson, a congested mind does not allow for the space to create the best solutions for your customers during a sales call. If you’re overwhelmed with a pile of tasks, then you can’t be “present” with or listening to your customers. This affects your ability to follow a sales process, ask the right questions, uncover your customer’s needs, and even create or recognize a selling opportunity; this creates holes in your selling approach through which many promising sales may fall.
To kick the habit, prevent sporadic results, and get off the adrenaline train, shift away from using adrenaline and start creating the momentum that produces consistent, long-lasting results.
1. Just Say No. Are you a “Yesaholic?” Do you instinctively say “yes” before considering if you can realistically deliver? The irony is, saying “Yes” but not following through creates what you wanted to avoid. That is, you let others down by overcommitting and not delivering, costing you frustration, happy employees, new or future business, a satisfied customer, even referrals.
Before you respond with a start/delivery date on a project or proposal, ask yourself these questions: Is this something that I want to be doing? Do I have the time for it and if so, when? Are there activities that I’ve already committed to that take priority? I’m sure your family would appreciate (be shocked?) if you made it home for dinner.
2. Develop A Healthy Relationship With Time — Underpromise. Adrenaline junkies often force the end result into an unrealistic time frame. Instead, increase — or even double — the timeline you’ve allocated for each task by considering the worst-case scenario. This provides a time buffer for completing tasks, even if you experience some bumps along the way. One client said, “If I add 50 percent to each activity timeline, my day would end at midnight rather than 5 p.m.!” Herein lies the greatest lesson. You’re overcommiting!
3. Do Complete Work. “I’ve always been a great self-starter but not a good finisher.” Sound familiar? Keeping incomplete projects alive becomes another source of adrenaline. Instead of continually stopping and starting something new, commit to seeing each task through to completion before taking on the next one. Once you’ve cleared out some space as a result of completing one task, you can add another in its place.
Like kicking any drug habit, you’ll experience withdrawals, so take the time to get ahead of the curve and catch up on all of the commitments you’ve already made. You’ll reduce your stress level, experience more peace and calmness, create more time, become incredibly productive, and enjoy a healthier energy source. You’ll then be able to redesign your life and career the way you really want. Take it from a recovered adrenaline junkie.
About Keith Rosen, MCC — The Executive Sales Coach
Keith Rosen is the executive sales coach that top corporations, executives, and sales professionals call first. As an engaging speaker, Master Coach, and well-known author of many books and articles, Keith is one of the foremost authorities on coaching people to achieve positive change in their attitude, behavior, and results. For his work as a pioneer and leader in the coaching profession, Inc. magazine and Fast Company named Keith one of the five most respected and influential executive coaches in the country.
If you’re ready for better results quickly, contact Keith about personal or team coaching and training at 1-888-262-2450 or e-mail email@example.com. Visit Keith Rosen online at Profit Builders and be sure to sign up for his free newsletter The Winners Path.