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How to Respond to a Bad Online Review

Advertising, Marketing & PRLegacy

You can't please all the people all the time, but it still doesn't feel good if someone posts a negative review about your business. Before you bite back, however, consider how your response will reflect on your business.

In this episode of �The Little Big Show,� small business expert Denise O'�Berry talks about the proper way to deal with bad online reviews. Watch to learn the three essential rules.

How to Respond to a Bad Review Online

Little Big Show: 3 Easy Ways to Prevent Credit Card FraudAllBusiness.com presents The Little Big Show, a video series from small business expert Denise O’Berry. Watch Denise’s show each week to learn bite-sized tips that can make a big difference in your business bottom line.

Watch the previous episode: 3 Easy Ways to Prevent Credit Card Fraud

Profile: Denise O'Berry

Denise O’Berry is a small business expert who’s been helping small business owners take action to build sustainable businesses since 1996. Denise has worked with hundreds of small business owners over the years and continues to be inspired by their enthusiasm and ability to overcome huge obstacles. You can connect with Denise at her website at www.DeniseOBerry.com, follow her on Twitter @deniseoberry, or connect on Facebook.