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    3. Hotel Towels and Other Things Not to Take with You»
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    Hotel Towels and Other Things Not to Take with You

    Ken Walker
    Operations

    I’m a big guy.  I would venture to say that I’m “bigger” than

    about 95% of the non-Sumo wrestling population of the Asian continent.  When I checked into the J.W. Marriott hotel in

    Jakarta, Indonesia, I laughed out loud when

    I tried on the bathrobe that was hanging in the room closet.  It was some of the softest cotton my skin had

    ever touched.  The J.W. crest was proudly

    displayed on the breast of the robe; I couldn’t wait to try it on.  Honestly, I’ve had wetsuits fit looser than

    this!  It was skin tight, the sleeves

    came down just past my elbows, the bottom of the robe was above my knees, and

    if I’d have scrunched into a “Mr. Universe” pose, I’m sure I’d have shredded

    that robe worse than any garment the Incredible Hulk ever tore asunder!  Then I noticed a small sign, “These unisex

    “one size fits all” robes are not complimentary, but are available in the gift

    center for your convenience.”  Right.

    I wondered about the

    sign.  Do people just think “Hey look, free

    robe!”  You bet they do!  After talking with the manager of the

    housekeeping staff from several Marriotts, I can tell you that people think the

    bed sheets, pillows, lamps, clothes irons, and coffee makers are

    “complimentary” also.  You can get an

    iron at Walmart for $10, do you really need to take one home from your hotel

    room?  The only things in your room that

    you can take with you are soaps, shampoo, lotion, mouthwash, sewing kits,

    slippers (they can’t reuse those), and stationary with pens/pencils.  That’s the “free” stuff.

    So much of the rest of the

    room’s goodies have been taken by “mistake” that hotels have now taken to

    charging you for them when you check out.

    I love the fact that they do this!

    They get some financial restitution, you get your new robe, and they

    don’t have to accuse you of being a thief.

    Everybody wins!

    Don’t get me wrong, some of

    these resort hotels have some super nice amenities.  The J.W. Marriott in Hawaii has bed sheets that are 1,000 thread

    count Egyptian cotton… That’s certainly an upgrade from the sheets I have on my

    bed at home.  Still, do I really want

    some well laundered but “used” bed sheets to take home?  Certainly not for what the front desk would

    like to charge for them.  Hotels

    recognize the “good stuff” when they buy it.

    To minimize the temptation of theft, most hotel chains now have catalogs

    they place in the rooms, and websites to go to so you can purchase the same

    quality stuff that you experienced in your room!

    After trying on the robe, I

    tried to cram my feet into some of Marriotts “Asian Slippers.”  Again, not even close… They might have made

    good pot-holders though, now that I think about it.

    EXTRA: If you have questions for Ken regarding

    business travel, hotels, airplanes, etc, please send an email!  Your questions

    will be recorded and Ken will answer the best ones in his Ask the

    Expert podcast show

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    Profile: Ken Walker

    Ken Walker is a traveling technical trainer for a software giant based in California.

    BizBuySell
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