In yesterday’s post, I described BPM Kit’s definition of Business Process Management, and BPM software. This is included in BPM Kit’s 18-page PDF about BPM best-practices
I noted, though, that BPM software is pretty much non-functional without deployment as part of a BPM suite.
Let’s continue with a view of why BPM Kit considers BPM suites so vital.
“To address the shortcomings of pure-play software, the BPM suite has emerged to deliver a variety of process, knowledge, and analytics technologies in a unified package, enabling organizations to quickly and efficiently build composite process applications,” the white paper authors write. “A more comprehensive approach to BPM, it provides all of the Process Management capabilities of BPM software discussed above.”
Next, the functionality of BPM suites are explored. These abilities include:
Document Management, wich provides a system for storingand securing electronic documents, images, and other files;
Collaborative Tools, which enable the removal of intra- and interdepartmental
communication barriers through discussion forums, dynamic workspaces, and message boards;
Business Analytics, which enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly, and:
Portal, which gives users a productive, flexible workspace for managing tasks, content, forms, documents, notifications, and reminders.
“Applications built with BPM suites are also user-friendly (minimizing user training while maximizing user acceptance), personalized (delivering secure, unique content to each user),scalable (expanding to meet the needs of the department, the enterprise, or the value chain), and web-based (making them accessible to users anytime, anyplace),” the authors point out. “By leveraging information, (BPM suites) allow users to make better business decisions and achieve better business outcomes.
“These applications don´t just manage business processes; they solve business problems,” the white paper points out.