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    Check list

    6 Key Tasks for Your End-of-Year Business Checklist

    Jan Triplett, Ph.D. CBTAC
    Business Planning

    A checklist provides a way to get your priorities in order, and a good checklist makes sure you don’t let things go or miss something significant. If you’re in business, an end-of-year checklist is critical to a good finish for the year, and essential for a more profitable new year.

    If your new year has already started, you still need a checklist to verify that you haven’t let something fall through the cracks; if your new year starts after January 1, you have more time than the rest of us—but don’t procrastinate.

    6 tasks for your end-of-year checklist

    Some businesses coast through the end of the year. People are gone. Everyone is celebrating. It’s hard to get motivated. Other businesses, especially retailers, rush through the end of the year; it’s profit-making time. The focus is on sell, sell, sell. But, there’s more to a profitable business than that.

    Both perspectives are understandable, but they don’t do much to prepare a business for the next year—and beyond.

    Be sure the following tasks are on your checklist. Each one focuses on the improvement of one of the six essential parts of every business:

    1. Books and recordkeeping

    Close out the year by getting your books ready for an audit and fixing any problems from this year. You may not get audited, but doing so will make you pay closer attention to the processes you use and find better ways to track time and costs as well as revenue.

    2. Hiring and training

    Review and improve your administrative processes for hiring, onboarding, training, and retaining employees. Start the year off right by hiring any new employees you need. At the end of the year, there are plenty of people looking for a better future, and you might find some real gems.

    3. Sales

    Review and learn from your sales plans from this year and last year to set more accurate goals for next year. Also look at your sales processes. Determine if they match up and then make adjustments. Explore how to reduce your sales cycle time from contact to close, and increase the value of each sale by developing better ways to prequalify prospects, upsell to existing best customers, and resell to former platinum customers that no longer buy from you.

    4. Marketing plan

    Adjust your marketing plan to support your sales plan. Make sure you’ve included plenty of checks and balances. It’s easy to fall in love with marketing but not see those efforts turn into profitable sales.

    5. Business processes

    Compare what you do and how you do it to your platinum competitor, the one that you want customers to compare your business to. Yes, you do want customers to compare; if they don’t, they usually don’t buy. Identify more efficient processes that will maximize the differences and make them more apparent to customers, influencers, and other stakeholders, and will leverage what you are already doing.

    6. Goals

    Put this one last on your list, but first in priority. Adjust your costs and revenue projections to more accurately match up with the goals and plans of the other five parts of the business. Re-examine your long-term goals, and exit strategy for the business. You never know. This might be the year someone offers you a deal to buy your business—a deal that you can’t refuse!

    How to look at your end-of-year checklist of tasks

    Look at your successful competitors; you will see that they used the end of the year wisely. Do them one better. Make your end of the year more efficient in terms of next year and you will be more profitable as well. If it takes a little extra time, it’s okay. Just do it!

    If you’re looking for a good book on checklists, I always recommend The Checklist Manifesto by Atul Gawande to my clients.

    RELATED: 10 Essential Things Every Small Business Owner Should Do Before the End of the Year

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    Profile: Jan Triplett, Ph.D. CBTAC

    Jan Triplett, Ph.D., CBTAC, is an entrepreneur, speaker, author, and advocate for small business. Triplett is CEO of the Business Success Center (BSC), award-winning sustainability experts focusing on improving the client’s triple bottom line: profit, people, and the planet. She was a delegate to the White House Conference on Small Business, the Congressional Summit on Small Business, and selected as Texas’ Small Business Advocate by the SBA. She has led successful trade missions and served on company and non-profit boards. Her books include The Networker's Guide to Success, Thinking Big, Staying Small, and Easy to Be Green: Ideas for Small Companies. In addition to writing on growth readiness, business improvement, small business advocacy, and networking at ownersview.com, she teaches regulation, governance, finance, and accounting in the Master of Business Administration Program at Mary Baldwin University. You can find her Thursdays at noon Central Time when she hosts BSC's weekly Nationwide Rebuilding Business Online Forum, with experts and mentors from around the country.

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