Imagine having all of your customer data at your fingertips. Here’s why a customer relationship management system can be one of your most powerful business management tools.
Even with limited initial capital and almost no working revenue, there are ways to successfully market a startup.
Eliminating sales goals is bad for sales, for management, and for customers. Here’s why.
Here’s how to leverage your customer service team to increase company sales while still providing your customers with great support.
There are a number of reasons why customers may decide to stop doing business with you. Here are 8 things you should do if your customers start leaving.
Why should your startup reinvent the marketing wheel when you can borrow the strategies of successful Fortune 500 campaigns?
Watch that you don’t fall prey to these popular misconceptions about sales and selling because they can fool you into being less successful.
It only takes a couple of hours for a bad customer experience to go viral and impact your bottom line. Here’s how to improve your online reputation management.
Confrontational customers are actually good for your business. Here’s how to turn their difficult questions to a sales advantage.
Michael Peggs is the founder of Marccx Media, a digital marketing agency specializing in search engine optimization and content marketing.