The Evil HR Lady is Suzanne Lucas -- a veteran HR pro who spent 10 years in Corporate Human Resources departments where she hired, fired and analyzed the numbers.
You review your employees' performance, but do you review your own? The Evil HR Lady explains how and why small-business owners should master the art of self-criticism.
Small business owners like to think of their employees as one big, happy family. Here's why that's a mistake -- and why it sets the stage for all kinds of bad behavior.