Author Profile
Josiane Feigon
Biography
Josiane Feigon is a pioneer, maverick, and visionary in the inside sales community. She is the founder of TeleSmart Communications and the author of Smart Sales Manager and Smart Selling on the Phone and Online. For more on inside sales strategies and trends, subscribe to Josiane's newsletter.
ARTICLES BY Josiane Feigon
2014 Commencement Speeches Touch on the Essence of Leadership, Motivation
2014 Commencement time is here! And that means lots of great examples of how (or how not) to motivate people.
Your Social Graph = Your Job Security
Influence moves much more quickly online than it does offline because of the larger exposure. Where do you sit on the influence radar? Are you ready to tune it up?
The 25 Most Discouraging Sales Manager Comments
There is nothing more frustrating than working with a sales manager who constantly shelves the many good suggestions their salespeople make. If you're hearing too many of these "killer" statements, it's time to act!
Who Are the Award Winners on Your Sales Team?
Every year, exceptional actors are honored for their performances in film. And every day, your salespeople put themselves out there, acting for the sake of the sale. Have you rewarded your own stars?
What Olympic Athletes and Salespeople Have in Common
Just like an athlete, inside sales professionals are engaged in a global competition. To capture the gold in today's Sales 2.0 ecosystem, you need to devote Olympic-level attention to your professional development.
Setting Expectations with Millennials in the Workplace
Many sales managers hire Gen Y employees hoping their youthful energy will recharge the entire team. But there are unique challenges to managing members of the youngest generation to enter the workforce.
Holiday Productivity Will Get You Noticed at Work
Lower productivity has become expected around the holidays, which means staying productive in the office during this hectic time of year can make a great impression on your supervisors and boost your career.
Cha-ching! Close More Deals This Holiday Season
Salespeople, it’s time to start hearing the sleigh bells! This can be one of the brightest and most gratifying times in sales history. But selling in pre- and post-holiday time requires a different approach, different mental stamina, and different selling techniques.
