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    2. Dave Austin»
    Dave Austin

    Author Profile

    Dave Austin

    Biography

    Dave is a seasoned marketer with experience spanning both B2B and B2C marketing. His resume includes extensive work for several high-profile brands including Salesforce.com, IGN Entertainment, and Myspace (remember that?). He loves his work and is fascinated by the ever-changing landscape of digital marketing. He lives in the San Francisco Bay Area with his wife, two daughters, and their crazy cat, Martin.

    ARTICLES BY Dave Austin

    The Evolution of Customer Service and Help Desk Software

    The Evolution of Customer Service and Help Desk Software

    Customer support needs to be fast and proactive in today's socially connected world. But how has technology evolved to help manage this?

    4 Online Form Integrations to Better Track Your Marketing Leads

    4 Online Form Integrations to Better Track Your Marketing Leads

    If you’re not tracking your captured leads to gather actionable insights on your marketing campaigns, it’s high time you got started.

    Tips for Choosing Help Desk Software

    Tips for Choosing Help Desk Software

    Don’t wait for disaster! Implementing a help desk solution early in your company’s life cycle can bring huge benefits later.

    Boost Your Sales: Top 5 Tips to Successful Marketing Automation

    Boost Your Sales: Top 5 Tips to Successful Marketing Automation

    Automating simple tasks allows your business to target a larger number of leads, and spend more time building great content and driving higher conversions.

    7 Things a Small Business Must Know About CRM

    7 Things a Small Business Must Know About CRM

    If you’re a small business owner, the one thing that remains constant is keeping your customers happy. Here are seven things you need to know when choosing a CRM.

    7 Tips to Become a Marketing Pro: Brand Personality Still Wins

    7 Tips to Become a Marketing Pro: Brand Personality Still Wins

    If you want your brand to really sell, it needs to have a unique personality. And to do that, you just have to get creative. After all, that's why you went into marketing, right? Here are seven tips to get started.

    Search Marketing (PPC) for the Small Business

    Search Marketing (PPC) for the Small Business

    Project Management for Small and Medium Sized Business: Clarizen

    Clarizen

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    SMB email

    How to Print Blog Posts

    How to Print Blog Posts

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