I do a lot of coaching. Sometimes the coaching is all about goals. Sometimes the coaching also focuses on helping clients improve their impact and reputation – translation: they seem to be driving some people nuts and they want/need to fix this.
I try to determine in which of the following areas the leader is failing in the eyes of his or her employees, peers, and/or manager.
- Style – the way the leader communicates and acts
- Dehassling – whether the leaders makes the work and environment easier or harder
- Decision making – how the leader makes decisions (or doesn’t)
- How things work – the way work is assigned and the general work processes and structure
- Results – the bottom line, whether things get done and numbers are met
- Vision – the leader’s vision for the business (or lack thereof)
- Influence – the leader’s ability to impact and influence others
Most "opportunities" fall into one of these areas and often the sources of frustration fall into a combination of 2 or 3.
But there’s something I find interesting about this list and where leaders most often fail. Which one of these would you guess is the core problem 80% of the time?