You create a policy and write a rule in your handbook; employees are prohibited from carrying and using personal cell phones in the workplace. Most employees listen. There are still the persistent few who insist on keeping a phone in their pocket. “It’s on vibrate”, they argue. “My child needs to call me from school”, they plead. You spot them at their desk with the cell phone attached to an ear or as they sneak off to a corner to make or receive a call.A manager said to me yesterday, “They won’t stop. It’s part of today’s culture. Everyone carries a cell phone all the time.” Another manager piped up, “They stop in my department. I give them a warning the first time. The next time I send them home and they don’t get paid for the rest of the shift.” These are hourly employees. The loss in pay has an impact and they learn that the employer is serious about enforcing the rule. When a manager repeatedly tells employees they have violated the policy and does not take stronger action employees keeps taking calls. Managers need to be backed up to take stronger action. A written warning can be followed by a second written warning, a suspension or termination. Word will get out if you fire an employee for personal cell phone use at work.