Small Business Q&A
I have a dilemma. A few months ago I started working with the owner of a company who said that he desperately needed and has been looking for a web design company. We met, I drew up a proposal, and he loved it. Since then I have not been able to get a meeting with him because he´s just too busy"?¦I can´t count the number of times I have called him"?¦..and every time I do he says he wants to go ahead with everything…it´s just that he´s too busy with the company to sit down. My questions are how much do you pursue your clients"?¦and how should I handle this situation (never happened before"?¦and I don´t want to lose him as a client).
Oh if only I had five dollars for every time one of my clients told me this very same story. You shouldn’t have to pursue clients. This guy is not a client until he’s paid you. At this point he is still a prospect. You can’t lose a client you’ve never done business with.
Typically you’ll receive this type of response from someone who just doesn’t have the guts to say no. No is a good thing in the business world. It allows you to move forward and leave that prospect who was wasting your time behind.
Put your conditions on the table. Tell him he needs to make a decision within a week. If he doesn’t, move on. Let it go. And consider this scenario. If he’s this hard to nail down before the contract is secure, do you really want to play this game (or worse) once there’s a contract in hand?