Smartphones have come a long way since the first PalmPilot made it possible to send e-mail messages while out in the field. Today’s mobile smartphone applications allow you to receive turn-by-turn GPS navigation directions, revise PowerPoint presentations, and, of course, send and receive e-mail. BlackBerry and Windows Mobile software allow salespeople to handle customer resource management and also provide business intelligence tools, remote IT systems management, and a host of industry-specific applications for the health care, professional services, real estate, and legal fields. More and more, smartphones are resembling mobile PCs.
For advice on how to keep the data on your smartphone private, be sure to read How to Secure Your Smartphone.