When I travel on business, the petty annoyances are those little “fees” that some vendors add on to the real bill as a means of boosting revenue and profit. I had to stay in the Ramada Inn in Augusta, GA, and they have a $.75 a day telephone charge. Of course, like so many other people, I use a cell phone rather than pay usurous hotel telephone charges.
I’ve only seen some instances of physician practices using annoyance fees. Charging for insurance filings is one. Exhorbitant charges for copying medical records is another area, my favorite being the practice who outsourced that service and let the oursourcing company charge the fee (with a fee paid back to the practice, I’m sure). Here is one take on these fees from Ryan Karpeles of the Meeting Tomorrow company.