But that’s not what happened. Someone must have forgotten to tell the staff.
I noticed the huge sign on the wall as soon as I walked into the business and I thought, “Hmmm. This will be a good experience.”
Just like so many other businesses, the huge poster on the wall was just that — a poster with shallow words that didn’t come close to the behaviors I experienced.
That’s the problem with companies that go through the motions of creating vision, mission and values statements and then proudly display them on a wall for all to see. They spend more time — and money — investing in just the right visual presentation of those words than they do helping the employees demonstrate them.
Don’t let that happen in your business. Either don’t bother going through the motions or make sure you spend the time, energy and money to help your employees be what those statements say.
What do you think? Are you impressed when you see vision, mission and values statements posted in public. How often has your experience with the company matched what they say? Click on the contact link above and send me your thoughts.