I received some nice feedback from the presentation I did for the FAA on Tuesday. One of my slides says,
Anyone can be a great middle manager but they must "get it."
The presentation focused on the possibility, the potential, and the purpose of middle management. Here is a piece of the email from my FAA contact:
Each and every middle manager "got it." They said, "Everyone was riveted." They gained motivation from your positive approach, and the most salient points individuals recapped were that everyone already knows your weaknesses, with the possible exception of oneself, that the commitment and excitement you communicated inspired them to rise above mediocrity, you used sensible, every day terms, you caused several of them to plan on examining the processes in their work units to get rid of muck, and finally, all appreciated how your presentation aligned with the assigned work of the class and the book.
I offer this not to pat myself on the back but rather to kick myself in the behind. Talking to this group helped to remind me of the power of getting it – and the power of communicating this message in a compelling and inspiring manner. I have quoted this often, but here it is again:
"If it is to be, it is up to me. If it is up to me, it shall be." Ralph Stayer, CEO of Johnsonville Foods.
Here’s what I mean by GETTING IT:
- Managers exist to make things happen.
- The gnarlier the better – that’s why they need us – bring it on!
- We are the organization and culture – we must role model excellence and we must ensure that excellence is clearly understood.
- Out team members expect us to manage – to take care of things and lead. Not micromanage, but to take care of ensuring they are working on important stuff and not bogged down by barriers.
- We must rise above our fear and resistance and lead with courage.
- Everyday, managers ought to have an adventure called making the organization work better. If you are doing the same old, same old, you are not doing the job.
- Positive energy is infectious – if you want to have a great team and results, be the poster child of focused joy and resolve.
- And if you are not into the challenge, do something else. Too many people are relying on you GETTING IT.
Thanks, FAA, for reigniting my commitment and passion for sharing and living this message! By the way, you are going to be hearing a lot more about courage in the coming weeks as I will be talking to author Gus Lee. His new book, Courage: The Backbone of Leadership is out this week. I would highly recommend it.