As I write this I’m in the back of a cab heading the Mass Pike with a cold drink in my hand and the meter running. I think I may have found the only cab in America where the driver knows he is running his own small business.
After arriving at Logan I like everyone else stood in line for a cab. My ride would take me about 40 miles so I knew it would take some time and some cash. I was met my a friendly face who welcomed me to Boston and took my bag quickly loading it into the trunk. After I was in and he was in- he handed me a cold bottle of water and said “you must be thirsty after traveling; where did you come in from”…. Well, I don’t know about you but this was a first for me. A cab driver who actually cared for his fare. A cab driver who realized his families well being hindged on him making a living and that he and only he could do what it takes to make the living better for them. Man, what a business lesson.
After the directions got into the GPS™ we were off and we have been exchanging small talk along the way; and as long as he actually gets me to my destination- which is the one thing cab drivers are expected to do- I will give him a larger than expected tip. If for no other reason than be different and making a cab ride memorable.