The nice people at CustomerThink.com
have listed me as one of their Top 25 Authors! This group of
contributors makes up the top 10% of all the experts who write for CustomerThink.com.
According to their website, the ranking is based on popularity of
articles and is updated quarterly. So I can’t rest on my laurels!
You can learn more here.
If you have not visited CustomerThink.com,
you should. I consider it one of the best websites that aggregates thought leaders on the topic of customer centricity.
From their website:
“CustomerThink is a global online community of business leaders
striving to create profitable customer-centric enterprises. This site
serves 300,000 newsletter subscribers and site visitors each month from
200 countries worldwide.”
You’ll find a huge selection of articles and other resources all aimed at helping to build a customer-focused organization.