There are two distinct levels of self-sufficiency in how people work:
• Involvement. This can be created in various ways such as: consultation, giving information and making it clear that suggestions are welcome and that experiment and change in how things are done are good. This provides the opportunity to contribute beyond the base job.
• Empowerment. Empowerment adds the authority to be self-sufficient (making your own decisions) and creates the basis for people to become self-sufficient on an ongoing basis. In sense, empowerment creates a culture of involvement and gives it momentum.
The Power Of Responsibility
Together, involvement and empowerment create an environment in which people can have responsibility for their own actions. But remember: Responsibility cannot be given – it can only be taken; thus only the opportunity to take it can be given.
Creating a situation in which people do take responsibility for their work demands:
• Clear objectives (people knowing exactly what they must do and why).
• Good communications.
• Motivation (to show the desirability, for the individual as well as for the organisation, or taking responsibility).
• Trust (having created such a situation, you have to let people get on with things).
A team enjoying involvement in what they do, and having the authority to make decisions and get the job done, is the best recipe for successful management.
A Management Catalyst
A successful team is one that:
• Is set up correctly.
• Responds to the responsibility it has for the task.
• Seeks constant improvement (and does not ever get stuck on the tramlines).
• Sees its manager as a fundamental support to its success.
A team in this situation will do well and is more likely to go on doing well than a group just told what to do.
Your role is one of catalyst – constantly helping the team to keep up with events, to change in the light of events and to succeed because it is always configured for success.
Latest News: Over on my personal blog today, I identify THE most important leadership trait – it really is a “no-brainer” – HERE
Jonathan Farrington is a globally recognized business coach, mentor, author, consultant, and sales strategist, who has guided hundreds of companies and thousands of individuals around the world towards optimum performance levels
He is the CEO of Top Sales Associates, Chairman of The jf Corporation and Senior Partner at the JF Consultancy, based in