On and off over the last couple of years, I had tried out a few of the online virtual pbx systems. The old telephone company standard wasn’t meeting my needs anymore yet the costs kept going up.
The good news is that if you wait long enough, some smart entrepreneur will create a technology solution that meets exactly the needs you are looking for. That’s what happened to me with RingCentral. This virtual pbx service is easy to use and has a bunch of options to meet just about any small business owner’s needs.
A couple that sold me on the service were the call announce and follow me.
- When you set up call announce, your callers are asked to give their name. Then RingCentral rings your particular phone number and tells you who’s calling. You can decide whether to take the call or not. And you can set up your answering rules to indicate business hours so the phone rings only during specific times of day and days of the week.
- Follow me service is great for the entrepreneur on the go. You can set the service to try different phone numbers (up to 10 in a sequence) before it gives up and sends your caller to voice mail. This is also a great option for a small business with virtual employees.
What’s also pretty cool about this service is that you can place a Ring Me button on your website and your callers can just press to tell you a visitor wants to talk with you. You can call them right then and discuss whatever they are looking for.
And it has fax capability too. If that’s all you’re looking for, you might want to hop over and read through my online fax review of other services available.
There are way too many features of this service to list here. Suffice it to say that I love RingCentral and it meets my needs perfectly. For the last three months it’s been a great phone choice for my business. If you want to give it a test run, you can try RingCentral free for 30 Days.