I found this article interesting. It is from the UK based site Management Issues and is called, CVs giving way to candidate profiles. A CV is roughly a resume (tends to be organized a bit more academically).
Here’s a snippet:
First it was electronic CVs replacing paper, now, according to a study, online CVs are being replaced by web-based candidate profiles in one of the biggest changes to online recruitment in years.
This makes great sense to me and it is about time! There’s only one problem……
The current, and hideous if you ask me, trend is toward employers moving to 100% online resume submittal. Many are using restrictive forms that are a pain in the arse to complete. I wrote an article recently called, Improving HR Practices, where I politely denounced the overuse of online resume submission sites. But this is my blog, so I don’t have to be so polite.
Hey, managers, leaders, and HR execs:
- Do you want to find the most talented people?
- Do you want to attract people to your company?
- Do you want potential candidates to have a positive experience with your company?
- Do you want to demonstrate that your organization values people?
I am assuming the answers are Yes, Yes, Yes, and Yes. Great!
Then why — why — why — would you create a system that at it’s core is:
- And unlikely to attract top talent (those folks have way better things to do with their time).
I understand the appeal of the online tools, and perhaps they have some good uses. But have we forgotten that recruiting, at it’s core, is critical function based on relationship and connection?
Our recruiters have become paper pushers instead of being in the business of people. Something is wrong here.
I will give you an example that has always befuddled me – Washington Mutual Bank. They tout their casual and fun atmosphere and their commercials (some very clever) emphasize the message that your are never just a number, that everyone is important, and that at Washington Mutual you can have a real relationship with the employees. All good stuff.
But try applying for a job and the brick wall of bureaucracy comes up. Not only do they have an annoying online resume builder. If you are one of the "bohemians" using a Mac (millions of bohemians and growing), you cannot use their system at all. And NOWHERE is there an email address where you can submit a resume the old fashioned way, as an attachment. The recruiting function of Washington Mutual seems sealed off.
I don’t want to rag on WAMU too much because what they do is very common. It just runs so counter to the messages they put out about who they are.
Every company should look at their hiring process to evaluate whether it attracts or drives away the best talent. If your process is annoying, you may still get hundreds of resumes, but most will be from people you do not wish to interview.