Do you have a no-fail way to track your sales opportunities, from start to finish? Tired of losing sticky notes or having an employee leave the company with all the prospective customer information? CRM and SFA are not new – but they were tough to use for smaller companies. Times have change now, and there are better and better tools available for small to mid-sized companies.
I found this resource from Inside CRM: The Ultimate Guide to SFA – 100 Plus Links and Resources.
Salesforce.com is intriguing me with their fairly new, $99 per year (single user) and $495 per year (5 user) Group Edition. It looks like they are finally going after the small business market. As I explore this I’ll update periodically on my thoughts.