I have received a few questions that I would like to address regarding disruptive or problem employees. It is unfortunate that office managers must spend the majority of their time acting as babysitters but it is a reality that I see far too often.
I have been asked if one can just outright fire a person with no reason. I am not an attorney, but from what I understand, many companies have implemented “at-will” policies into their handbooks, meaning the company would be protected against claims of wrongful discharge by employees under the impression that they can only be terminated for “good cause.”
I cannot stress enough the importance of documentation. Although companies have policies in place to protect against these types of issues, that will not stop an employee for fighting for their rights if they feel there is just cause.
A company must keep detailed employee records. This includes any conversations of a human-resource nature. I honestly believe, and practice having another person in the room for any time of formal reprimand. If you do not document anything, there is no proof that any issues ever existed.
“It is a thousand times better to have common sense without education than to have education without common sense.” ~ Robert Green Ingersoll