Every business needs a phone system. Some very small businesses can
make do with a cell phone or two and Starbucks. Others might need a more
traditional phone system installed in their office, with telephone
lines and desk phones.
However, there’s hundreds of thousands of companies who are in the
middle. Maybe it’s 25 workers, and only 5 of them are in any kind of an
office. Maybe it’s 10 of them who are using a shared workspace. In these
types of scenarios a traditional PBX phone system can be costly and
What works for many of these types of companies is a virtual phone
system that is service via the Internet.
launched a service to compete head on with the free Google Voice, but
it’s geared towards business users and also free.
The new product is called Free Phonebooth. One of the features
offered is Contact Us Plus which is a widget that you install on
your company’s site that allows visitors to call you directly like with
Google Voice, but this widget routes those calls to the appropriate
people/departments in your company. It is free, and still gives phone
system functionality that’s much more polished/professional than
anything else on the market. This is something that we heard that SMB’s
really wanted in terms of integration.
There’s lots of competition in the market: Grasshopper, Ringcentral,
VirtualPBX, OneBox, eVoice to name just a few from memory.
Want to know if the benefits of a hosted telephone service or for
Bandwidth.com wrote a great article to help you decide, on Mashable.
Site vs Cloud: The Line Continues to Blur
Recently, discussions in the Telecom industry have pitted on-site and
cloud-based phone systems against one another. I have often wondered as
a telecom professional offering solutions for both, why the two are so
disparate. There are many compelling reasons for both solutions, but I
am not going to beat a dead horse in this article perpetuating the
argument. In the spirit of peace, love and understanding, I am going to
talk about how these two diverse environments have already begun and
will continue to move closer together by highlighting the major features
that should reside in the cloud and some that make sense to manage
If you’re looking for a traditional phone system, with all the
trimmings of a “big company” phone system, but for less cost and managed
by someone else, check out M5 Networks.