Early in March I wrote about using thank you notes to differentiate yourself from your competitors. If you haven’t begun yet, because you don’t think you know how to get started, let me point you to two resources.
The first is a podcast at Manager-Tools.com. Mark and Mike walk you through the process of writing one as well as giving you tips on the types of stationery they recommend you use. (Note: if you are interested in becoming a more effective manager, you need to be listening to their weekly podcasts. Their advice is extremely relevant.)
Either or both should help you get on your way to writing notes on a regular basis.
“But Glenn,” you say. “I’ve got lousy handwriting.” Here’s what I do. First, I write a draft on another sheet of paper. I edit it until I’m satisfied. Then I carefully write it on my personal stationery. Because my signature is illegible, I’ve ordered notecards with my name embossed on them. Each note takes about 5-7 minutes from first draft to addressing the envelope. It’s time well spent.
Consider also writing thank you notes to your internal customers as well. When I’ve had one-on-one meetings with my co-workers who made time for me on their schedules, I write them a note as well.
Update: While I was reading the discussion forums at Manager-Tools.com, I came across another article on how to write a thank you note.
Now, go out there and thank someone!