So you think real estate is the only profession that is suffering? The reasons are clear and stem both directly and indirectly from the fact that our industry has made some pretty poor decisions over the last several years and we are now paying the proverbial piper. Our business has negatively impacted more lives in this nation over the last few years than quite possibly the last world war. The government has convened in emergency sessions to devise a bail out plan costing nearly three quarters of a trillion dollars in hopes of reigniting the economy which has been forced into the current state by, you guessed it, poor choices in the mortgage banking business. These choices have left individuals with no means to pay off rising interest debt and foreclosures are spreading throughout this country faster than the undead are rising from their graves to claim the lives of those few living in the latest B-rated zombie movie now playing at a theatre near you.
But I’m reminded of to make light of any situation, and so to my story…
My usual professional congratulatory courtesy was quickly stalled the other day. Having spent several months with a buyer looking to purchase her first home, we were able to secure a loan, a feat in and of itself, and close a deal before anyone changed their minds. I usually send a nice flower arrangement when I can close a deal, include my business card and a nice note asking for the referral as well. But when I called my usual flower store, I was disappointed to hear that they had closed their doors several months earlier. I’m not sure which was worse…that my cute corner flower store had closed up shop, or that I hadn’t had a deal in several months to even realize that the store had closed several months ago! So to the phone book I went and quickly dialed up the best sounding flower store with the largest ad. Done!
About four weeks later, I called my client to see how the move-in went. After a bit of conversation, she informed me that the flowers I had sent were very lovely, but she was rather perplexed about the card. She read the card to me over the phone…
“So sorry to hear about your Uncle’s passing.”
Obviously an error in communication, my next call was to the flower store. After explaining the error on the delivery to the manager in charge, I was stunned to hear him laughing.
“What’s so funny?” I asked. “This is a pretty serious error and I’m not sure I will use your services the next time unless this can be fixed.”
“I don’t mean to make light of the situation,” the flower store manager said, “but I just have to think that some guy’s funeral received a really nice bouquet of flowers with your business card and a note that said ‘I hope you are enjoying your new home.’”