In my last post I described my very interesting and fulfilling trip to Arizona to work on the Navajo Indian Reservation. I was truly a great trip from so many angles. One of the interesting elements was how much our hosts and others in the community opened up to us and made it such a special trip.
Coincidentally, I also received my weekly update from the IBBA/M&A Source (International Business Brokers Association) that had an article by a M&A advisor who was extolling the virtues of working for the client’s interest and not the advisor’s. The article’s point was that by focusing on the client’s objectives and not on the advisor’s, everyone is best served.
The lesson was the same in both the article and on the vacation. Putting away your own agenda will often serve you more than driving your own objectives.
We went to the Navajo Reservation with the objective of ‘giving back.’ Our purpose was to serve others. In the end I think we did serve others and in doing so they served us with an openness and warmth that most visitors to the reservation never get. I came away with a sense of satisfaction and appreciation of these proud people that I could not have achieved any other way.
So too, does it work out when we serve our clients, getting a fair deal for all parties in an acquisition. I am always happy to see an entrepreneur enjoy the fruits of their labor either in their new retirement or their chance to start something new. I am also always glad to see a new owner enjoying the success of running their new business.
After closing a deal the commission is great, but the real satisfaction comes from having enabled everyone to walk away from a deal feeling they have been dealt with fairly.