While mobile phones were designed to make calls on the go, most handsets have become multi-functional tools that some hardly ever use to actually make voice calls. In fact, texting has replaced traditional calls for many users; but what might be the rage with the kids today hardly has a place in business. So while you might find it fun to text to your BFF (that would be Best Friend Forever), keep the texting professional in the work place. Predicto Mobile has compiled a list of texting etiquette. And note that this isn’t even called texting etiquette, rather texttiqueette or something else that would save you from thumbing a few extra letters.
Here are some key points, which we think is just good advice:
- Use text abbreviations that everyone understands. Predicto Mobile suggest to keep the texting to common usage. I’d add keep the teamspeak out of the mix… in other words, don’t use “3” to replace an “E.” That might be fine in World of Warcraft after work, but it doesn’t play in the business world.
- Texting during meetings. This is about as bad as answering a phone during a meeting. So if you’re having a face-to-face conversation, even one that might not be a heart-to-heart, keep the phone closed!
- Paragraph texting should never happen. No more to say on that point.
- Sending of photos. If the photo is something that you don’t want the world to see don’t send it. Simple as that. No reason to send anything that would get you fired or even cause embarrassment.
- Noise alerts. That “bloop, bloop, bloop” noise was annoying back when AOL IM first entered the work place. It also was an alert that someone was sending lots and lots of messages instead of doing work. So don’t get voice alerts for your texts either.
- Drunk texting. This advice from Predicto Mobile really applies to after hours activities – or at least we would hope it would – but never, ever send anyone at work a text after you’ve had one too many. In fact, even if you’ve just had one, that’s probably too many for any work-related texting.
Gmail for Mobile
And remember that what rings true for IM on the mobile, also rings true for mobile e-mail. Keep that in mind when using Gmail for mobile. This week Google released a new version of the Web-based e-mail program, which will give Android and iPhone users a more robust experience that includes offline capabilities.
Key features of Gmail:
- A search button makes finding older messages a snap
- Messages are readable while offline, so they don’t have to be retried over the network once the messages are cached on your handset
- Multiple messages can be selected to be archived, deleted, marked as read, unread or spam
One notable point is that Gmail doesn’t need to be downloaded through either the Apple App Store or Android Market, instead it fires up right after you point the mobile browser to gmail.com. This further means a consistent e-mail experience regardless of the handset of choice and could pave the way for even more uniformity, something likely to appeal to advertisers and other developers.