A surefire gauge of the best travel providers are customer and employee polls.
Luckily, Market Metrix, the leader in feedback solutions for the hospitality industry, makes it easy to know how your peers and industry insiders feel. They rate Midwest Airlines highest. Midwest is the Milwaukee-based carrier that recently prevented a hostile takeover bid by discount airline AirTran Airways. According to their website, Midwest is known for wide leather seats, superior service, chocolate chip cookies baked onboard, and competitive fares.
Market Metrix found that most airlines’ scores fell this past year.
Innovative Enterprise topped the list of car rental companies because of their policy of pick-ups and their abundance of in-town and airport locations.
The firm rates other things too, such as luxury and upscale hotels, attractions, and timeshares. For the full listing, visit www.marketmetrix.com.