Keep Customers Happy: “Keep Customers Happy”
by Jeffrey Moses
“If customers are dissatisfied by your business, don’t let them walk out of your store unhappy. You’ll lose the sale, lose the customer and probably lose referrals. To avoid this, businesses should focus on addressing complaints before the customer walks out the door. ”
– Sometimes it is very difficult to understand why customers are not buying. Focusing on and allowing customers a valid complaint system that you respond to immediately can give you a better understanding and allow you to adapt your business model to your customers needs. -ed.