You gotta read this post by Don over at Leadership Now about the how stupid we can become when we worry more about process than results. In this case it is a botched 360 degree survey process. There are lots of meaty comments, too.
Regina over at HR’s Brand New Experience gets in on it, too.
And people wonder why front page articles like "Why We Hate HR," appear.
This kind of stuff makes me ill. What a waste, what a waste, what a waste.
A waste of time.
A waste of resources.
A waste of trust.
A waste of talent.
Wasted opportunities to really care about developing people.
Why do we do this? I use the term "WE" because I, too, got caught in this cycle of dumbness in the early days of my career. Not now, though, I would refuse to waste the company’s time, energy, and resources this way.
Most of the HR people I know are very smart and care deeply. But many lack the courage to put a stop to the madness that is:
Doing dumb stuff or good stuff the wrong way.
When you have leaders who are just going through the motions and doing whatever it takes to complete the forms (rendering them useless) this is a tragedy.
We need to be better than this. We need to be more competitive than this. We Americans are quick to point to offshoring to India and foreign manufacturing plants as causes for our corporate ills. These changes have an impact, but I also think that we WASTE so much energy, passion, and resources doing stupid stuff.
I would love to work with a company who was willing to say, "OK, no more. We are not going to do things that don’t make sense and we won’t try to implement processes in such a way that ruins any potential returns."
360 degree processes are expensive. Yes, they offer some benefits when done well, but I can come up with dozens of ways to put that time, money, and effort to better use.
Start the new year off by defenestrating the stupid processes you are doing. What a gift that would be to your leaders and your employees.