Yes, I’ve written about the importance of referrals to your business before: Referrals Are the Key to Most Successful Businesses and Referral Business Is the Best Kind. Both of those posts were derived from John Jantsch’s Duct Tape Marketing. John’s message still resonates with me. His recent post, The Referral Based Business, has video tips on targeting referral business. It’s worth the 4 minutes. If you make it a goal to get a referral from every single customer, think how your business could grow!