Avidian has a helpful list of eleven points for improving your lead management process – I like point #2:
For optimal sales effectiveness, you need to provide employees with a tool that captures information about each and every interaction with your prospects and customers.
People, there is no replacement for a predictable, smooth process to track leads, prospects, and ultimately customers and clients. Find a tool that can help you with this – it is critical to your company’s success. It does not need to be a massive investment anymore, either.
Link to the other ten ideas, and post your comments on sales process and lead management.