What do the people you trust all have in common? Odds are they’re courteous, with impeccable manners. They probably also speak frankly and avoid foul language and speaking negatively about others. They don’t show a lot of outward anger and they’re generally positive, happy-seeming people who aren’t given to a lot of cynicism, nagging, or complaining. They’re also people who remain true to their word and are punctual and dependable. If you want your clients and customers to trust you, start by displaying these behaviors and you’ll soon cultivate a reputation as a trustworthy person.
For more on improving customer relations, be sure to read Ten Tips to Build Customer Loyalty.