When your business begins to grow, it’s tempting to rush the hiring process and just get those bodies to work. But it’s important that you take time when you are hiring to make sure you get just the right fit.
Don’t get starry-eyed about the potential employee who has the smashing resume, but who won’t pay the right amount of attention to nurturing relationships with coworkers and customers. The last thing you want is a bunch of grinch-like staff who will growl at customers and drive them away from your business.
Before you hire, take the time to define the culture that exists in your business. Prepare goals for what a successful hire would look like in terms of actions and accomplishments.
Cultural fit is the most important component of your staff. If you’re not hiring for attitude and cultural fit (and are solely focused on skill), you will waste a lot of time and money and could eventually be in big trouble with your customers.
What do you think? Have a hiring suggestion?