I’m speaking at a Toastmasters club tonight, a different club than the one to which I belong. Toastmasters’ mission is to develop leadership skills as well as communication skills. The way speakers develop and improve is by taking small objectives at a time, working to achieve them in a speech, and then getting feedback from other club members. So my speech tonight is titled, Giving Effective Feedback.
Feedback is important in other roles besides Toastmasters. Feedback is the way we human beings learn — what we do well and what we need to improve. It’s the way we train our employees.
People learn more quickly when feedback is positive. That doesn’t mean we should only hear about the good things. It means that criticism should be framed in terms of ways to improve and what the benefits will be.
Who needs to know how to give effective feedback?
- Team leaders
- Executives and Managers
And of course, Toastmasters.