I generally won’t steer you to corporate-supplied white papers. They tend to be self-promotional, even self-reverential at times.
But I will make an exception here for BPM Kit, an 18-page overview of Business Process Management from a company called BPM Basics.
The publication starts out with a definition of BPM.
“In its simplest form, BPM is software that automates, executes, and monitors business processes from beginning to end by connecting people to people, applications to applications, and people to applications. “By doing this, BPM technology goes beyond its predecessors: workflow management and enterprise application integration (EAI).”
The treatise then explains the advantages of EAI over what the un-bylined authors call “traditional workflow management.”
“While traditional workflow management connected people by automating inefficient manual processes within a single application, it was limited because it couldn´t connect applications without extensive custom coding. EAI technology, on the other hand, connected these applications by routing information between them so that data was automatically synchronized throughout the organization,” the authors write. “However, because it couldn´t automate
long-running or interactive processes (which required someone to take action ormake decisions), it failed to connect people.”
The paper then describes what BPM software can do:
“Connecting people and applications, BPM software brought together — and transcended — these two technologies,” the writers note.
A list of basic BPM software components is then provided. These include:
Process Designer – allows a trained user to analyze and model a process step by
step, as well as assign logic to it;
Process Engine – executes the actual process flow, assigning manual activities to
people and automated activities to applications as the process unfolds;
Rules Engine – manages the flow of information and activities within a process
according to the formulas and rules assigned to it;
Process Analytics – provide continual feedback on the process itself so that
improvements can be made in the future.
But we’re only part of the way there. BPM software without BPM suite applications are isolated islands. Tomorrow, I will post an article about BPM suites.