The Spring Fever Edition of Friday Night Links starts with:
*Star In The Margin. Focus on what he says in this brief post, then try it for yourself.
Custserv recommends a book, Unleashing Excellence: The Complete Guide To Ultimate Customer Service on measuring customer service satisfaction. According to her post, the book raises some excellent points.
Service Untitled summarizes the key reasons why you want to practice legendary customer service. Excellent points you should have memorized in case someone in your business questions why you want to do that.
Retail Strategies, continues the beme of blogging about categories of blog posts for various professions. She discusses retail clothing stores, electronic stores, and furniture stores. If you’re a business wanting to blog but unsure about what to blog about, check out her links. If you’re a business blogger, consider coming up with your own list. Trackbacks are not enabled, so e-mail me at glennscustomerserviceblog(at)yahoo.com and I’ll link to you.