I found this article interesting from Chief Learning Officer called. Research: Poor Conversations Equal Disengaged, Dissatisfied Workforce. This makes perfect sense to me. Here is a snippet:
"The success of a business can be predicted by studying the
conversations people have at work, according to new research by global
human resources experts Career Innovation (Ci). "You can tell a
thriving business by the tense of the conversations taking
place-companies whose conversations focus on the future will be the
more successful,"?? said Jonathan Winter, Ci director.
Ci found that employees who have conversations with their
managers about issues relating to their futures are more engaged and
perform better at work."
I am a social constructivist and I believe that reality is created in talk. I have seen that to change the current reality, you need to change what people are talking about. This article reinforces the importance of what managers and leaders talk about and the quality of their dialogue.
The article has lots of interesting data that should tell us all that having an open and comfortable culture of conversation with our team members pays off in results and retention. Here is another stat from the study:
"Engagement and satisfaction findings include:
- Employees with issues they want to discuss are 20
percent less engaged with their jobs than their colleagues without
issues to discuss.
- Employees with issues they want to discuss are 30 percent
less satisfied with their development than their colleagues without
issues to discuss."