Buying two mammoth donkeys from Bill Garrett in
Mammoths reach gigantic proportion compared to standard donkeys. They mate with horses and produce equally gigantic mules.
This may not seem like a relevant topic for a restaurant blog but Bishop is quite an interesting town. Located in the Eastern Sierras it has played host to the celebration of mules and donkeys on Memorial Day for the past 41 years. The restaurant owners are frantically ramping up to accommodate the 45,000 people that converge on the town from Northern and Southern
Bishop does play host to a Starbucks. On my first visit to Starbucks this morning brought to mind a worthwhile procedure that Kranston reminded me of.
I had a few minute wait at the register as the person taking orders was on the phone. When she hung up she apologized.
Turning to the manager she said “Yupi called in sick today. He won’t be in.”
“Did he say where he was, I want to cal him back,” the manager asked.
“No, he said he wasn’t calling from his phone and we wouldn’t be able to reach him all day.”
“Great,” the manager added.
I jokingly commented that we have all heard that before and it was obvious the dog ate his phone. Nobody laughed.
But Kranston reminded me that we used to have a policy. If an employee called in sick and couldn’t speak to a manager, they either had to call back, leave a contract number where they could be reached or they were fired.
It’s a wonderful policy. It actually is a perfect prescription for reducing sickness while it makes the employee realize how serious you are about abusing the sick day policy. \
The disruption the Starbuck employee caused by calling in sick and not letting management k now how sick, how serious, or if they would be in to cover their shift the next day is a serious matter that every manager has to face. If a mandatory management call is made then management can plan for the days and shifts ahead, quickly rescheduling to fill the obvious gap.
With a banner weekend coming up in Bishop, the last thing Starbucks management needs is a Donkey day epidemic.
Think about initiating the policy, and in your next pre shift meeting explain the inconveniences caused to everyone when someone calls in sick.
With summer upon us, the Sunshine Flu may be back in the contagious column.