Check out this post by Curt Rosengren over at Occupational Adventure. Curt points out that having satisfied employees should not be the goal. I agree!
Managers need to create an environment that enables people to do their BEST WORK. This is not achieved using traditional management practices. Think about the environment that would enable you to do your best work. Chances are it is:
Open and candid – people can and are encouraged to object
Challenging and intelligent – great thinking is the norm
Results oriented – everyone is focused and interested in success
Learning environment – people are cross-utilized and participate in a variety of projects, learning is constant
Tough to get into – the hiring practices are tight, positions are only filled when the right candidate is found
A manager has a huge influence on whether the work environment looks and feels this way. If you want to know more about how to create this type of atmoshpere, ask your training and development department for help – they should know just what to do!