If you sell items on eBay as your home-based business, you might notice that you get a lot of what seem like ‘dumb questions’ from eBay buyers/bidders. For example, often we get questions from eBay users that are clearly answered in the listing description.
It’s easy to get annoyed with that, but just remember — they’re customers! Or at least potential customers. Rather than directing them back to the listing, it’s best to just copy and paste the answer for them and thank them for asking.
For me, this is also a queue to look the eBay listing to make sure the information really is spelled out as clearly as possible in the item text. What about you? Do you have ‘favorite’ eBay buyer questions? How do you deal with them?