In a home-based business, there seems to be a tendency toward informality. While some formalities can be dispensed of or delayed until later, one thing that all small businesses need to have in place right from the start are formal service agreements. Almost as soon as you begin to generate revenue in your business, you’ll want to look for jobs that you can outsource. For example, one of the first things to be outsourced is bookkeeping services (unless of course, you’re a provider of bookkeeping services).
A service agreement should pin down issues such as the following:
- definition and scope of services being rendered
- services that are not included
- payment schedule for services
- warranty or guarantee of service
- time sensitivities
- confidentiality issues
- how changes to the agreement will be handled
- how the agreement can be ended
Where can you find a sample service agreement? You don’t need to look much further than this blog; there is a complete selection of business form templates right here at AllBusiness.Com. You can use these templates as many times as you need; just fill in the blanks.
If you’re enlisting the services of someone else, or even more important, if you are providing services you should never rely on verbal agreements. Make sure you have a written service agreement in place to protect the interests of both the provider and the receiver of services.