There sure are many examples of positive and negative customer service experiences – so many that I have been witness to lately that I could probably start a blog on the topic. I won’t, though. Instead I’ll just keep posting occasionally about great examples of customer service, as well as some horrid situations. I urge readers to comment with your own experiences.
To kick off this customer service spotlight – I was thrilled to get a wonderful short video about what making a difference in your job, or company, or career is all about. Take a look at the Simple Truths of Service. Enjoy.