The tips are a combination of technical and strategic.
Tips are drawn from several consultants, all of whom appear to know what they are talking about.
Here are the tips, along with my commentary for each:
1. Profile your network and match it to your applications– Measure its performance criteria, including bandwidth consumption, application usage, latency and packet loss;
2. Redesign your network and consider outsourcing– Create a VLAN (Video Local Area Network) for conferencing and collaboration applicatons in order to prevent other network users from being bogged down. Configure network switches to provide high priority for videoconferncing. If it gets too pricey, consider ousourcing your video conferencing to a company such as WebEx.
3. Pay attention to seemingly minor details. Except they aren’t minor. Stuff like incompletely configured user and administrator access procedures can bite you in a place that I can’t mention because my Mom raised a gentleman. Also, please work out your firewall issues.
4. Consider the implications of conferencing Do you have the storage space to stash a record of the video conference? These sessions take up a lot of bandwidth, you know. But just as important, is your line of business really amenable to videoconferencing? Does videoconferencing really push the CRM, marketing, sales, and internal communications ball forward, or do you want this capability just because of the image (no pun intended). Heck, more I think about it, pun intended.
5. Prepare your staff– Match your collaboration to your business processes. Who contributes what to the conference? And although the article tends to gloss this over, you should train your staff to operate the video conferencing software (and hardware) necessary for vidcon collaboration. If you have a user who can’t figure out how to upload PowerPoint slides to a video conferencing whiteboard application, then you have some teaching to do.